Proactive IT Security
 

Norman depends on customer feedback to maintain a good support service. We appreciate users who have been in contact with technical support to answer the questions below. Your feedback is anonymous.

Name of support consultant handling your case:


Name of the Norman product


Telefon Epost


How satisfied are you with the responstime (1=very unsatisfied, 5=very satisfied)?

1 2 3 4 5


How satisfied are you with the service level of the consultant (1=very unsatisfied, 5=very satisfied)?

1 2 3 4 5


How satisfied are you with the technical expertise of the consultant (1=very unsatisfied, 5=very satisfied)?

1 2 3 4 5


How satisfied are you with the solution suggestion (1=very unsatisfied, 5=very satisfied)?

1 2 3 4 5


Where/how did you get access to your Norman software?


Other comments:

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